Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ) - Kolkatadriver.com (Dishari Driver Centre)
1. How does Kolkatadriver.com work?
Kolkatadriver.com is an online platform that connects users seeking driver services with professional drivers. Customers can visit our website, provide their driver requirements, and book a driver based on their preferences. Dishari Driver Centre facilitates the driver hire process and assigns a suitable driver to the customer.
2. What information do I need to provide when booking a driver?
When booking a driver, you will need to provide details such as the date, time, duration of service, and any specific instructions. Additionally, you may need to provide your contact information, vehicle details, and any special requirements you may have.
3. How are drivers assigned to customers?
Dishari Driver Centre assigns drivers based on availability, location, and the specific requirements provided by customers. We strive to match the best-suited driver to meet the customer's needs.
4. Are the drivers screened and verified?
Yes, Dishari Driver Centre ensures that all drivers undergo a screening process, including verification of their qualifications, experience, and necessary licenses. However, it is important for customers to exercise their own judgment and assess the driver's suitability for their specific requirements.
5. How do I pay for the driver hire service?
Customers are required to pay the specified fees for the driver hire service in advance through the available payment methods on our website. We accept various payment options for your convenience.
6. What if I need to cancel or reschedule my booking?
If you need to cancel or reschedule your booking, please contact our customer support team as soon as possible. We will assist you in making the necessary changes or providing alternative options, depending on the circumstances.
7. What happens if there is an issue or complaint regarding the driver's performance?
Dishari Driver Centre takes driver performance and customer satisfaction seriously. If you encounter any issues or have a complaint regarding a driver's performance, please contact our customer support team. We will address the matter promptly and take appropriate actions as necessary.
8. Is my personal information secure?
Yes, we prioritize the security and confidentiality of your personal information. We implement appropriate measures to protect it from unauthorized access, loss, or misuse. Please refer to our Privacy Policy for more details.
9. Can I hire a driver for a specific event or a longer duration?
Yes, you can hire a driver for specific events, as well as for longer durations, depending on your requirements. Please provide the necessary details when booking a driver, and we will strive to accommodate your needs.
10. How can I contact Dishari Driver Centre for further assistance?
For any further assistance, you can contact our customer support team through the provided channels on our website. We are here to help and address any queries or concerns you may have.
Please note that the FAQ is intended as a general guide, and specific details may vary. For more detailed information, we encourage you to visit our website or contact our customer support team directly.